Usability and User Experience
- Jakob Nielsen, “Assessing the Usability of a User Interface Standard,” 1991
- Ben Boog, et al., Towards Quality Improvement of Action Research, 2008
- Olav Eikeland, The Ways of Aristotle, 2008
- Lai-Chong Effie Law, et al., “Understanding, Scoping and Defining User Experience,” 2009
- Martin Maguire, “Human Factors Standards to Support User Experience,” 2013
- Don Norman and Jakob Nielsen, “The Definition of User Experience,” 2013
- David Coghlan and Mary Brydon Miller, The SAGE Encyclopedia of Action Research, 2014
- Linghua Ran, et al., “Standards for Usability and User Experience,” 2015
- Paul Brooks, “What on Earth is ISO 9241,” 2015
- Alexander G. Mirning, et al., “A Formal Analysis of the ISO 9241-210 Definition of User Experience,” 2015
- Jim Carter, et al., “New ISO Standards for Usability, Usability Reports and Usability Measures,” 2016
- Sara Ahmed, What’s the Use?, 2019
- NIST, “Human Centered Design,” 2021
- Youngblood, Rethinking Users, 2021
- David Gissen, The Architecture of Disability, 2022
- Laura Mauldin, “Care Tactics,” 2022
- Brian Traynor, “UX Standards and UX Maturity,” 2022
ISO
- ISO 13.180 Ergonomics
- ISO 9241-210 Human-System Interaction, 2010
- Usability Partners, ISO Standards, 2010
Other Resources
- The Journal of User Experience, 2005-2022
- User Experience Professional Association
- Wikipedia, Action Research
- Wikipedia, Olav Eikeland
- Wiktionary, χρῆσις
- OsloMet, Work Research Institute
Note: Action Research is a distinct field from user experience research, but going back to the Greek origins of thinking about “use” and “useability” turned up the intersection through Olav Eikeland and the Work Research Institute.