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Note: LOL

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Managers Not MBAs

The Peter Principle, Laurence J. Peter

The Institute of Risk Managers, The Risk Management Standard, 2002 (www.theirm.org)

Belbin’s team-roles

Motivational and transferable skills cards: These are available both online and as physical cards from CareerPlanner.com

The Second Machine Age

A History of American Business, C. Joseph Pusateri